Articles on: Creating Workflows & Managing Conversations

Adding New Conversations

Articles on: Conversations Manager

Manage your communications through a versatile and intuitive interface that allows you to start and monitor conversations with your contacts effectively.


How to start a new conversation:





Access the Conversation Manager: From the main dashboard, go to the "Conversation Manager" section.

Initiate a conversation: Click on the "New Conversation" button to start a dialogue with a contact.

Select the communication channel: Choose the appropriate channel for your conversation, such as SMS, email, or another supported medium.

Compose your message: Write your message in the provided text field.

Send and track: Once sent, monitor the conversation in real-time, and manage responses as they come in.


Starting a new conversation in DANAconnect is designed to be straightforward, ensuring you can engage with your contacts quickly and efficiently.

Updated on: 09/03/2024

Updated on: 09/13/2024

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