How to Schedule an Email Campaign
Scheduling your email campaigns allows you to send messages at the optimal time, ensuring better engagement with your audience. Steps to schedule a campaign: Create your campaign: Start by creating your email campaign, including the content, subject line, and recipient list. Go to the scheduling option: Once your campaign is ready, navigate to the scheduling section. Choose the date and time: Select the specific date and time you want the campaign to be sent. CFew readersWhat Are Email Bounce Codes?
Articles on: Conversations Manager Bounce codes are messages from a mail server to indicate why an email you sent could not be delivered. Bounce codes indicate whether the failure was a soft bounce (i.e., a temporary issue) or a hard bounce (i.e., a permanent issue). The codes also shed light on the specific problem, which can range from the recipient having a full mailbox to an email account no longer existing. Soft BoFew readersAdding Filters - Bounced Email filter
The bounced Email filter allows you to mark directly in a field in your database those email addresses that bounced and the reason why they bounced. When activating a conversation, PayrollTrace allows you to add a filter to your communications, so you can take action after the filter, like, for example, sending through another channel or updating your contact list with information that identifies the reason why the email bounced. To use this filter, you must follow the next steps: EnFew readersCancel a Communication
Articles on: Conversations Manager To cancel an active communication, you must follow these steps: Access the Communications section: Go to the "Communications" area from the main dashboard. Locate the active communication: Find the communication you wish to cancel from the list of active communications. Select the communication: Click on the communication to view its details. Click on "Cancel": You will find a "CanFew readersAdding filters - Invalid Attachment filter
With the Invalid Attachment filter it is possible to update a field of your database for those messages that were filtered because there was an error with its attachment file. When sending attachments, PayrollTrace allows you to add a filter to your communications to identify which of the attachment files were invalid. To effectively use this filter you must follow these steps: Enter the Conversation Manager (https://storage.crisp.chat/users/helpdesk/website/20c17c74d739e400Few readersWhat are the SPAM WARNING and SPAM DETECTED alarms when a conversation is activated?
Our mailing platform has an alert system that informs you about the performance of your contact list when it is first activated in a conversation. These warning messages are related to the number of emails that bounce during sending. SPAM WARNING Messages When you activate your communication, the mailing system begins to monitor the response of email providers and ISPs (Google, Yahoo, Microsoft, among others). When these servers start reporting Hard Bounces (non-existent mailboxes)Few readersCreate a Conversation from a Template
Streamline the creation and design of your conversations by using predefined templates. This feature allows you to quickly initiate conversations with consistent messaging and branding. Steps to create a conversation from a template: Access the Conversation Manager: Navigate to the "Conversation Manager" section from your dashboard. Select a template: Choose a template that fits your needs from the available options. Customize the template: Adjust the content, add persFew readersPrinting from the Email Node
The email editor allows you to print the content directly from the email node. This feature is useful for keeping physical records or for reviewing the content before sending it out. Steps to print from the Email Node: Access the email editor: Navigate to the "Email Node" within your workflow or campaign setup. Compose your email: Draft your email content as you normally would, adding all necessary text, images, and links. Click on the "Print" option: In the email editFew readersHow to Edit Email Content from the Email Node in the Conversation Manager
Articles on: Conversations Manager The Communication Module includes an Email Node that allows you to edit the content of your emails directly within the workflow. This feature is essential for making last-minute adjustments and ensuring that your message is accurate before sending. Steps to edit email content from the Email Node: Access the Communication Module: From your main dashboard, navigate to the "Communication ModulFew readersAdding Filters - Opened email filter for dripping
You can read the article below or watch the video tutorial The opened email filter is used to create a Follow up campaign or automation, so after a few days, a second message is sent to those contacts who did not open your first email or you can configure to trigger any other action after the email is opened. After the first node, it is necessary to add an update node to record the updated data in your ContFew readersAdding Filters - Link clicked event
The link clicked event allows you to directly update a field of your database with the links that have been clicked and record the IP addresses from where they were linked. When activating a communication, PayrollTrace allows you to add a filter to your communications to identify the link and the IP address from which the click was made. To effectively use this filter you must: Enter Conversation Manager (https://storage.crisp.chat/users/helpdesk/website/20c17c74d739e400/1i967Few readersAssign Conversation as Favorite
Articles on: Conversations Manager Assigning a Conversation as a Favorite Assigning a conversation as a favorite allows the user to keep all communications that hold a certain level of importance in a folder, making them easily accessible when needed. To assign a conversation as a favorite, you should: Go to Communication Sending. (https://storage.crisp.chat/users/helpdesk/website/78cce05b97feac00/ce62726f-062f-48b3-8Few readersInterconnection of Nodes within the Conversation
Articles on: Conversations Manager To simplify communication flows within a conversation, it is possible to interconnect nodes to share information between them. This allows for the creation of more complex and personalized flows, where one node can send data to another to continue the logic of the conversation. Node Identification: Each node within the conversation must be properly identified to ensure interconnection. ParameFew readersAdding New Conversations
Articles on: Conversations Manager Manage your communications through a versatile and intuitive interface that allows you to start and monitor conversations with your contacts effectively. How to start a new conversation: Access the Conversation Manager: From the main dashboard, go to the "Conversation Manager" section. Initiate a conversation: Click on the "New Conversation" button to start a dialogue with a contact.Few readersTimer Nodes Configurations
Articles on: Conversations Manager DANAconnect users have access to a node called "Timer," which allows them to set waiting times between actions in a workflow. This node is useful for controlling the timing of messages and ensuring that communications are sent at the most appropriate moments. How to configure Timer nodes: Access the workflow editor: From your dashboard, open the workflow where you want to add or configure aFew readers