How Can I View My List of Blocked and Reported Emails?
To check your list of blocked and reported emails, follow these steps: Access the Security section: From your main dashboard, go to the "Security" or "Compliance" area. Navigate to the Blocked Emails list: Look for the section labeled "Blocked Emails" or "Reports." View the list: Here, you will see a detailed list of all emails that have been blocked or reported. You can review this list to understand which emails are being flagged and why. Filter and search: Use theFew readersBest Practices for Using SSL Certificates in DANAconnect
Articles on: Security and compliance DANAconnect, by operating on AWS, recommends following best practices for SSL certificate management to avoid potential connection failures to the appserv.danaconnect.com , api.danaconnect.com , and ws.danaconnect.com services. 1. Online SSL Validation Clients should validate the SSL certificate directly online each time they access a service. Storing local copies of certificatFew readersGoogle TOTP in PayrollTrace's Multifactor Authentication (MFA)
1. What is TOTP and Google Authenticator? TOTP, or Time-Based One-Time Password, is an algorithm that generates a unique, one-time use password based on the current time. This adds an additional layer of security through two-step verification. Google Authenticator is a popular mobile app that implements TOTP. PayrollTrace integrates TOTP to secure access to its platforms and protect sensitive data. This guide explains how to link Google Authenticator with your PayrollTrace acFew readersDMARC Configuration
Articles on: Security and compliance DMARC is a domain-based reporting, and compliance authentication standard. This is implemented to ensure that a legitimate email is properly authenticated based on established DKIM and SPF, which may block any fraudulent activity that comes from domains under the control of the organization. To configure DMARC for using with DANAConnect you must first contact your Account Manager and ask them to provideFew readersSpam Report Program
Articles on: Security and compliance The DANAConnect platform is subscribed to a spam report program. This allows email service providers (ESP) to receive reports on emails that users mark as spam or unwanted. This program helps maintain a good sending reputation by providing feedback on the quality of the messages being sent and making necessary adjustments to improve email deliverability and reduce the likelihood of being marked as spam. UpdFew readersExport Blocked and Complaint Tables
Users can easily export the table of blocked emails and complaints directly from the platform. This functionality allows you to keep a record of problematic email addresses and take necessary actions. Steps to export the table: Navigate to the Blocked Emails section: From the dashboard, go to the "Blocked Emails" section where you can see a list of all emails that have been blocked. Select the Export option: Click on the "Export" button, typically located at the top oFew readersExpiration Date of DANAconnect SSL Certificates
Articles on: Security and compliance The security of connections through SSL certificates is essential to maintain the integrity and reliability of services. However, it is important to clarify that the best practice is not to use locally fixed SSL certificates but to validate the certificates directly online when invoking services. If, despite this, you are using locally fixed SSL certificates, here you can find the expiration dates thatFew readersSpam Score
A Spam Score is an evaluation that determines the likelihood of an email being classified as spam by the recipient's mail server. It is considered spam if it contains elements that are commonly associated with unsolicited or harmful emails. How the Spam Score is determined: Content analysis: The email's content is analyzed for keywords, phrases, and formatting that are commonly found in spam. Reputation check: The sender's domain and IP address reputation are evaluated basedFew readersGoogle TOTP in DANAconnect's Multifactor Authentication (MFA)
Articles on: Security and compliance 1. What is TOTP and Google Authenticator? TOTP, or Time-Based One-Time Password, is an algorithm that generates a unique, one-time use password based on the current time. This adds an additional layer of security through two-step verification. Google Authenticator is a popular mobile app that implements TOTP. DANAconnect integrates TOTP to secure access to its platforms and protect sensitiveFew readersCustomer Allowance Usage Policies
Articles on: Security and compliance La plataforma DANAconnect adopts strict measures to protect the reputation of the IP addresses it manages. If an email inbox shows a history of consistent bounces more than 3 times, the platform will block any attempt to reactivate that inbox. This policy is designed to prevent negative impacts on email deliverability and maintain a high level of quality in our clients' communication campaigns. PurFew readers