Balance
Articles on: Settings & Configurations This function within the configuration module allows you to view and manage the balance available in your DANAconnect account. The balance is used for various services such as sending emails, SMS, and other communication tools. How to check your balance: Go to the Configurations section: From the main dashboard, access the "Configurations" area. Select the Balance option: WithiFew readersFilter Configuration
Optimize your deliveries by using filters within your campaigns. Filters allow you to target specific segments of your audience, ensuring that your message reaches the most relevant recipients. To configure filters, follow these steps: Access the Campaigns section from your dashboard. Select the campaign you wish to apply filters to. Navigate to the Filters tab. Choose the criteria for your filter, such as location, age, or engagement level. ApplyFew readersUnderstanding Viewing Groups and Their Purpose
Viewing Groups are restrictions applied within DANAconnect to control which users can see specific content or data. This feature is crucial for managing access and ensuring that sensitive information is only visible to authorized personnel. Purpose of Viewing Groups: Data Security: Restrict access to sensitive data by assigning it to specific viewing groups, ensuring only authorized users can view it. User Management: Simplify user roles and permissions by grouping users baseFew readersConfigure the SPF for your domain
You can read the article below or watch a video explanationFew readersAdd a sender to my senders list
To start sending emails, you have to have a senders list configured with the email address authorized to send emails on behalf of your company, and this is needed only for email messages. To add a sender to your sender list, go to the Conversation Manager. Create a new Conversation or select a previous conversation from the list. (https://storage.crisp.chat/users/helpFew readersManage Access to Specific Modules
Controlling access to different modules within the platform is essential for maintaining security and ensuring that users only have access to the features they need for their roles. Steps to manage access: Go to the User Management section: Navigate to the "User Management" area from the main dashboard. Select the user: Choose the user whose access you want to modify. Edit permissions: Click on the "Edit Permissions" option. Here, you can enable or disable acceFew readers